New York Sun Works runs a bold operation, with sustainability programs in over 350 schools, and the logistics are enormous: equipment, supplies, and hydroponic systems move constantly. However, one simple problem kept tripping up the system: nobody could see where the packages were.

There was a spreadsheet with tracking numbers, but only a few people could access them and everyone else was in the dark. Field staff would show up at schools unsure whether supplies had arrived. Time was wasted, updates were slow, and the system, as it expanded, strained against itself.

So Nishi and the team built something better. They designed an AI-powered tracking system that pulls data from emails and PDFs, organizes it by school, and presents real-time delivery updates in a single shared view. No more checking with a single point person and no more guessing.

The tracker didn’t just solve the visibility issue, it gave the team back time and positioned the organization to grow without friction. AI didn’t transform their mission, it made their work smoother, faster, and more sustainable, which is exactly the kind of infrastructure upgrade that nonprofits need to scale.